FAQ

How to choose the right size dog bed

Measure Your Dog

The best way to be sure that you’re getting the right size dog bed is to measure your dog for a bed. Then add 6 to 12 inches to the final number to give your pooch some room to spread out.
To measure your pet, take a tape measure and measure him from the tip of the nose to the tail. That’s how long the bed should be. Then measure your dog from shoulder to shoulder at the widest point.
That’s the minimum width that the bed should be. Add 6-12 inches to both of those final numbers. Write those measurements down and use them as a guideline when you’re shopping for a new dog bed.

Shipping Questions
All pet bed product including memory foam or pillow will ship by FedEx ground to United State 48 connecting states only. No APO / FPO or P.O. Boxes including Alaska, Hawaii or U.S. Territories. No international shipping.
Replacement cover order with less than 2 quantities will ship via USPS to all USA address. No international shipping.
Orders are usually shipped within 1 business days with tracking number after payment is cleared.
Please check your email box and/or your JUNK mail box before asking for the tracking number.
Local pick-up are NOT available.

Returns, Refunds and Exchanges Questions.
How To Return An Item
Your must return the item in the original packaging within 30 days of your purchase. Restocking fees 15% may apply unless there is a manufacturer defect. Buyers are responsible for all return shipping expenses. If your order qualified for Free Shipping, you may return new, unopened items with original packaging for a full refund minus our cost of shipping your order. Original shipping charges are not refundable. Due to health and sanitation issues, any products that have been used, display excessive wear, are dirty, have pet hair on them or other signs of prolonged use are not eligible for a refund.

1. Please email dogbed4less@yahoo.com to request a return and we will assign you a unique RMA number (Return Merchandise Authorization). Please include the reason for your return and the order or transaction number from your receipt.
2. Mail your returned item to address provided from your responded email with RMA number. Buyers are responsible for all return shipping expenses. 

Damaged or Missing Orders: If you receive a damaged package, please take photos of your package. Then Email us within 3 days after the arrival and we will gladly handle all of the claim paperwork and help to get you a refund or replacement. Please email us immediately at dogbed4less@yahoo.com

Once we have processed your return, we will issue a credit to the credit card you used to make
your purchase from us. You should expect to receive your refund within 5-7 business days after
we have received your return.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dogbed4less@yahoo.com to request an RMA number.

Cancellations
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy on the top.

Our warranty does not apply to products that have been misused or abused by anyone or anydog.
Dogbed4less will not be liable for any incidental, indirect, consequential, or damages of any nature arising from the sale of the product.

Email: dogbed4less@yahoo.com